A twenty-year veteran of enterprise software product management across CRM, SCM, BI, and IOT, Scott brings a wealth of product experience, particularly in the platform space, where he has been successful in using cloud platforms to competitive advantage for partners, customers and end-users.
Starting out as a product manager at Siebel Systems, where he owned field service inventory and technician route optimization, he was promoted to run the entire service product line. Then, after the company was acquired by Oracle, he was promoted once more, assuming management of the entire cross-industry CRM applications offer (Sales, Marketing and Service). Moving on to join C3 IoT as its first product manager, he designed their energy efficiency applications, much of which eventually forming part of C3’s IOT platform.
Seeking back-office experience, Scott became head of Apps for GT Nexus, a cloud supply chain platform. There he drove a strategic effort to build out the white-labelling capabilities used by third-party logistics partners (3PLs), which significantly grew channel revenues. In fact, within two years, eight of the top ten 3PLs were running their businesses on the platform.
In 2013 GT Nexus merged with Tradecard and Scott was asked to form a new platform PM team in charge of merging the two platforms and scaling them to handle the increasing load. By working with the architects to execute both a code base and app server merge, while simultaneously moving to a NoSQL data store, performance was increased by 80%.
Scott then joined Marketo, establishing the platform team and helping it move into the enterprise arena. He led both the marketing campaign platform scalability re-architecture and greatly expanded the LaunchPoint partner platform. Finally, he built a new industry benchmark offering that allowed customers to compare their performance with that of their peer groups, achieving his goal of making the platform a competitive advantage for customers and partners.